The problem is one pocket
DMs land in three apps. Click-to-WhatsApp ads dump chats onto the same phone. Size charts and scripts live in someone's pocket. Managers cannot see who owns the conversation that is about to buy, or ghost.
Use case
Buyers message three apps. The hot lead sits on someone's personal phone. A desk needs one inbox and clear ownership.
Your buyers write on WhatsApp, Instagram and Messenger. Alatusa puts every chat in one list.
Nobody knows who is still waiting.
You see who is waiting, and who answers.
DMs land in three apps. Click-to-WhatsApp ads dump chats onto the same phone. Size charts and scripts live in someone's pocket. Managers cannot see who owns the conversation that is about to buy, or ghost.
Bring WhatsApp, Instagram DMs, and Messenger into one inbox. Greet new buyers automatically, keep the sales file beside the thread, and stop rebuilding context every time someone switches apps.
Mark Hot, VIP, or Waiting with labels your whole desk understands. Hand a thread to a teammate without exporting chat history. Shared ownership is the difference between a personal phone and a commerce inbox.
Quick replies, welcome messages, labels and customer details in the thread: the daily tools your team needs. Quotes with a payment link, stock and shipping labels are also in Alatusa. Your team sends. Alatusa organizes the desk.